Terms and Conditions

Effective Date: March 12, 2026

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Ramos Iron Work (“Company,” “we,” “us,” or “our”) governing your use of our services and communications.

By requesting a quote, scheduling a service, or communicating with us, you agree to these Terms. If you do not agree, please do not use our services.


Company Information

Ramos Iron Work
19 Bartlett Street
Everett, MA 02149

Phone: (617) 387-7858
Email: contact@ramosironwork.com


Services Provided

Ramos Iron Work specializes in custom metal fabrication and installation services, including:

  • Balconies and Iron Decks

  • Ornamental Railings and Stairs

  • Iron Fences

  • Iron Gates

  • Spiral Staircases

  • Security Grilles and Metallic Structures

  • Decorative Metalwork

All services are customized based on project specifications, measurements, and client requirements.


Estimates and Project Scope

All estimates are based on initial consultations, measurements, and project details provided by the customer.

Final pricing may vary due to:

  • Changes in project scope

  • Material selection or availability

  • Site conditions discovered during installation

Any additional work will require customer approval before proceeding.


Payments

Payment terms will be outlined in the project estimate or agreement.

Unless otherwise specified:

  • A deposit may be required before work begins

  • Remaining balance is due upon project completion

Failure to complete payment may result in delays, service suspension, or legal action as permitted by law.


Scheduling and Installation

Project timelines are estimates and may vary depending on:

  • Project complexity

  • Material availability

  • Weather conditions

  • Site readiness

Customers are responsible for ensuring the job site is accessible and ready for installation.


Customer Responsibilities

Customers agree to:

  • Provide accurate project details and measurements

  • Ensure safe and clear access to the installation area

  • Obtain any required permits or approvals unless otherwise agreed

Ramos Iron Work is not responsible for delays caused by site conditions or missing approvals.


Warranty Disclaimer

Ramos Iron Work is committed to delivering high-quality craftsmanship. However:

  • Materials and finishes may be subject to normal wear over time

  • Any warranties on materials are subject to manufacturer terms

Unless otherwise stated in writing, all services are provided “as is” within applicable legal standards.


Limitation of Liability

Ramos Iron Work is not liable for:

  • Pre-existing structural issues

  • Damage caused by improper use or lack of maintenance

  • Delays outside our control

Our liability is limited to the value of the services provided.


Communications and SMS Consent

By providing your phone number, you consent to receive communications from Ramos Iron Work related to your project or inquiries.

These communications may include:

  • Project updates

  • Appointment scheduling and reminders

  • Service-related notifications

SMS consent and phone number will not be shared or sold to any third party or affiliates for marketing purposes.


Types of SMS Communications

After consent, you may receive:

  • Appointment reminders

  • Project status updates

  • Follow-ups regarding your service

Example message:

“Hi [Customer Name], this is a reminder about your scheduled service with Ramos Iron Work on [Date].”


Message Frequency

Message frequency may vary depending on your project. You may receive approximately 1–5 messages per project or appointment.


Message and Data Rates

Standard message and data rates may apply based on your mobile carrier.


Opt-In Method

You may opt in to receive SMS communications through:

  • Verbal consent

  • Website forms

  • Written or paper forms


Opt-Out Method

You may opt out at any time by replying “STOP” to any message.

For assistance, reply “HELP” or contact us directly at (617) 387-7858.


Privacy

Your personal information is handled in accordance with our Privacy Policy.

We do not sell or share your personal information with third parties for marketing purposes.


Changes to Terms

Ramos Iron Work reserves the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of any changes.


Contact Information

If you have any questions regarding these Terms, please contact:

Ramos Iron Work
19 Bartlett Street
Everett, MA 02149

Phone: (617) 387-7858
Email: contact@ramosironwork.com